Frequently asked questions

Yes. Defaults include INR (paise) money handling, Asia/Kolkata timezone, GST-oriented invoicing patterns, and DPDP-minded consent and audit hooks. Pricing is shown in Indian Rupees.

Each organization is a tenant with its own facilities, staff memberships, entitlements, and data scope. Cross-tenant access is denied by design; staff shells and APIs enforce membership and permissions.

Patient registry, clinic/OPD, appointments, EMR, e-prescriptions, billing, and patient portal — with a 14-day trial on seeded commercial plans.

Everything in Starter Clinic plus Pharmacy POS/inventory and Pathology LIS, so clinics that run in-house pharmacy and lab can operate on one subscription.

List prices on the website are base INR amounts used for planning. Applicable GST and final invoicing terms are confirmed at checkout or subscription activation for your organization.

Yes. Entitlements are module-based. Plans unlock sets of modules; unlicensed modules are denied at the API and UI entitlement gates.

Those modules are gated for clinical/legal approval and are not enabled by default. Contact us if you need a regulated rollout path.

Email support@utkaltechnologies.com or call +91 7848309613 (Mon–Fri, 9:00 AM – 6:00 PM IST). We typically reply within 1–2 business days. Medysys is a product of Utkal Technologies, Bhubaneswar, Odisha.

No. Medysys is engineering software for healthcare operations. It does not replace clinical judgment, regulatory certification, or legal counsel. Deployments handling real PHI need appropriate compliance review.